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07900 930999
A Senior Heating Solutions engineer working on a wall-mounted boiler

Home/Boilers/Boiler Service & Repairs

Boiler Service & Repairs by Gas Safe Engineers

Gas Safe engineers you can trust — book your service today.

  • Rated 9.9 out of 10 on Checkatrade
  • Rated five stars on Google
  • No Call-Out Fees
  • Same-Day Boiler Repairs
  • Fast Response
  • Reliable Experts

Request a callback

Tell us what the boiler is doing and one of our Gas Safe engineers will get back to you — usually within one working day.

Senior Heating Solutions engineers servicing boilers in a plant room

Boiler servicing & repairs

Reliable Gas Safe Heating Engineers

Senior Heating Solutions provides boiler servicing and repairs for homes and businesses across Bournemouth and Poole. Our Gas Safe registered engineers carry out routine servicing to maintain efficiency, identify potential faults and help extend the lifespan of your system. If your boiler breaks down, we diagnose the problem and carry out repairs to restore your heating and hot water safely. From a minor fault to a major component failure, we tailor the work to your boiler and system.

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Why it pays off

Benefits Of A Regular Boiler Servicing And Repairs

  • Improved Efficiency

    Routine servicing keeps your boiler running at its best, helping reduce energy waste and ensuring your heating system works efficiently.

  • Reliable Heating & Hot Water

    Regular checks and timely repairs minimise the risk of unexpected breakdowns, keeping your home warm and supplied with hot water.

  • Extended Boiler Lifespan

    Servicing and small repairs can prevent minor faults from developing into major issues, helping to extend the life of your boiler.

  • Safety Assurance

    Gas Safe servicing ensures your system is operating safely, reducing the risk of leaks or faults that could pose a danger.

An engineer repairing a boiler in Bournemouth

Warning signs

Signs your boiler may need a repair

Strange noises, inconsistent heating, leaks or error codes are all signs your boiler may need repairing. Other common issues include low pressure, the pilot light cutting out, or the system shutting down unexpectedly. If you are in Bournemouth, Poole or anywhere across Dorset, do not wait for a full breakdown — call us. Our Gas Safe registered engineers provide fast, reliable boiler repairs to keep your home safe, warm and energy efficient.

  • No hot water or heating
  • Leaks or low pressure
  • Pilot light keeps going out
  • Error codes on the display
  • Strange noises (banging, whistling, gurgling)
Book a repair

Every boiler type

We service and repair all three system types

Combi boiler servicing & repairs

Combi boilers heat water on demand straight from the mains, with no need for a separate cylinder or tank, which makes them compact and a popular choice for smaller homes and flats. We confirm the unit suits your mains pressure and hot water demand, service it safely, and set the controls so you get instant heating and hot water from a single appliance.

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A wall-mounted combi boiler

Conventional boiler servicing & repairs

Conventional boilers — also called regular or heat-only — work with a hot water cylinder and a cold water storage tank, which suits larger homes and properties with traditional pipework. We check the cylinder, tank and controls alongside the boiler so the system delivers steady heating and a good volume of hot water.

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A conventional boiler with its hot water cylinder

System boiler servicing & repairs

System boilers use a hot water cylinder but build many components into the boiler itself, so no separate feed tank is required. They suit homes with higher hot water demand and more than one bathroom. We service the boiler and cylinder together and commission the system so heating and hot water run efficiently.

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A system boiler installation with copper pipework

Service or repair?

Knowing which one you need

Understanding the difference between boiler servicing and repairs helps ensure your heating system is looked after properly. Both are important, but they serve different purposes.

  • When to Book a Boiler Service

    • Annually, to keep your boiler working safely and efficiently.
    • To maintain manufacturer warranties and meet landlord obligations.
    • Before winter, to make sure the system is ready for higher demand.
    • If your boiler appears to be running normally but has not been checked in the past year.
  • When to Book a Boiler Repair

    • If the boiler stops producing heating or hot water.
    • When you notice leaks, pressure loss or unusual noises.
    • If error codes or warning lights are displayed.
    • When the boiler keeps cutting out or fails to ignite.

How it works

You Ask, We Deliver — In Just 4 Steps

  1. 1

    Contact Us

    Call 07900 930999 or fill in our quick online form to speak with a trusted heating engineer in Bournemouth or Poole. We handle boiler repairs, servicing, landlord certificates and more.

  2. 2

    Book a Visit

    We'll arrange a convenient time for one of our Gas Safe registered engineers to visit your home or property for boiler issues, heating faults, gas safety checks and more.

  3. 3

    Engineer Attends

    Your local heating engineer arrives on time to diagnose and carry out the work — whether it's boiler servicing, central heating repairs, new installations or more.

  4. 4

    Job Completed

    Once the work is complete, your heating and hot water system will be running smoothly again — with clear pricing, no surprises, and reliable results you can count on.

A Senior Heating Solutions engineer working on a boiler during an emergency callout

Emergency callout

No heating or hot water? We can be with you today.

Fill in your details below and our team will get back to you. For same-day repairs across Bournemouth and Poole, calling is fastest.

07900 930999
  • No call-out fees, ever
  • Gas Safe registered engineers
  • Clear price before work starts

Fill in your details below and our team will get back to you.

Three fields, no obligation.

Why Choose
Senior Heating Solutions

Senior Heating Solutions is a family-run business with over 70 years of experience in heating and plumbing. Established in 1950 and now led by the third generation, we combine traditional values with modern expertise. Our engineers are City & Guilds qualified and on the Gas Safe Register, and as a Viessmann Trained Installer we are accredited to fit and warranty some of the best boilers available. We are rated 9.9 on Checkatrade and 5 stars on Google, and our customers regularly praise our lead engineer, Dale, for reliable, honest and tidy work. Choose us and you get fast response, transparent pricing, and a local, trusted team on every job.

  • Fast Response
  • Reliable Experts
  • Transparent Pricing
  • Local & Trusted
Senior Heating Solutions engineers at work on a boiler

Case studies

Recent jobs

A few of the servicing and repair jobs we have done for customers across Bournemouth and Poole.

Map of the Senior Heating Solutions coverage area across Bournemouth, Poole, Christchurch and wider Dorset

Need help? Call us now!

07900 930999

Where we work

Our Coverage Area

Senior Heating Solutions services and repairs boilers across Bournemouth, Poole, Christchurch and the wider Dorset area. As a locally established team, we understand the region's common property types and the practical requirements of heating systems in both coastal and inland homes. All work is completed in line with current regulations and Gas Safe standards. If you are unsure whether your location is covered, get in touch and we will confirm availability.

Areas we cover

  • BournemouthWestbourne, Alum Chine
  • PooleParkstone, Branksome, Branksome Park, Lilliput, Whitecliff, Canford Cliffs
  • Christchurch
  • Wimborne

Our credentials

  • Gas Safe Register
  • City & Guilds qualified
  • Viessmann trained installer

What customers say

Our Reviews

  • ★★★★★

    Dale is very reliable, punctual, and enthusiastic about his work. He is professional at all times, and very easy to get on with. He explains what he is doing and does the work at a good price. I hope to carry on using his expertise for many years to come.

    Scott Cooke
  • ★★★★★

    Omg! Life saver! We had Dale from Senior Heating Services come round because our boiler broke down in what must be the coldest time I've experienced and within 2 hours he had the system going and the faulty part replaced — a total life saver.

    Angelo Couchman
  • ★★★★★

    Dale is extremely reliable, trustworthy and does an excellent job! I phoned him with a boiler issue and he made himself available that same day to do the boiler repair. He's my 'go-to' guy for any heating/boiler repairs. Definitely recommend.

    Danny Tennyson
  • ★★★★★

    A first class boiler expert! Dale fixed my boiler and heating issues when all else failed — amazing job! He provided timely advice, is 100% reliable, thorough and determined to resolve any heating issues for his clients.

    Sacha Hughes

Recent work

Boiler servicing in Bournemouth & Poole

FAQs

Everything you need to Know

How often should a boiler be serviced?

Boilers should be serviced once a year by a Gas Safe registered engineer. Annual servicing keeps your boiler running safely and efficiently, maintains the manufacturer's warranty, and helps catch small faults before they develop into costly breakdowns. We recommend booking your service before winter so your system is ready for the colder months.

What does a boiler service include?

A boiler service from Senior Heating Solutions includes a visual inspection of the boiler and flue, checks on all internal components including the heat exchanger, burner and seals, a flue gas analysis, pressure and safety checks, and a test of all controls. Any faults or wear are identified and reported, and the engineer will advise on any repairs needed to keep the system safe and efficient.

How long does a boiler service take?

A standard boiler service typically takes between 30 and 60 minutes, depending on the boiler type and its condition. Combi, conventional and system boilers vary slightly in the number of components checked. Our engineers work efficiently without cutting corners, so most services are finished within the hour.

Why is my boiler making a banging or whistling noise?

Banging, whistling or gurgling noises are usually caused by trapped air, low water pressure, a failing pump, limescale on the heat exchanger (known as kettling), or sludge in the system. These sounds mean your boiler needs attention — ignoring them can lead to a full breakdown. We offer same-day boiler repairs across Bournemouth and Poole to diagnose and fix the cause quickly.

Do I need a Gas Safe engineer to repair my boiler?

Yes. By law, all gas boiler repairs must be carried out by a Gas Safe registered engineer in the UK. Working on a gas appliance without Gas Safe registration is illegal and dangerous. All of our engineers are fully qualified and Gas Safe registered, and you can verify any engineer's registration on the official Gas Safe Register website.

My boiler has no heating or hot water — what should I do?

First check the thermostat settings, the boiler pressure (it should read between 1 and 1.5 bar), and whether the pilot light is on. If everything looks normal but the problem persists, it is likely a fault with the diaphragm, a valve or another internal component. Call us on 07900 930999 — we offer same-day emergency boiler repairs in Bournemouth and Poole with no call-out fee.

Should I repair or replace my boiler?

It depends on the boiler's age, the cost of the repair and how often it breaks down. As a general guide, if the repair cost is more than half the price of a new boiler, or the boiler is over 10 to 12 years old and breaking down regularly, replacement is usually the more cost-effective choice. We give honest, impartial advice — our engineers will assess your system and give you a clear recommendation with no pressure to commit.

Do you offer same-day boiler repairs in Bournemouth and Poole?

Yes. We offer same-day boiler repairs across Bournemouth, Poole, Christchurch and the wider Dorset area, with 24/7 emergency callouts and no call-out fees. To book a same-day visit, call us on 07900 930999 or fill in the form on this page.

Need help? Call us now!

Call 07900 930999

If you're experiencing a boiler fault, heating issue, or need urgent advice, our engineers are ready to help. Call us today to speak directly with a member of the team and arrange prompt assistance.

  • No call-out fees
  • 24/7 emergency callouts
  • Gas Safe registered